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About
About upbright
Specification first. Free US shipping, 30-day free returns, and refunds in 7-10 business days — written in full, not summarised.
upbright sells electronics accessories the way test equipment is sold: specification first, adjectives second. A charger is its wattage, its ports and its protection circuits. A cable is its wattage ceiling, its data speed and its bend test. A hub is its video output, its pass-through power and its ports. Everything else is packaging.
That approach is why every product page carries a specification sheet, why the range can be compared on one table, and why the policies are written as numbered steps with timelines instead of paragraphs of reassurance. If a number matters to the purchase, it is printed where you can find it before you pay.
Shipping is free in the US on every order, by FedEx domestically and DHL Express internationally. Returns are free for 30 days with a prepaid label, and refunds are released to the original payment method, taking 7-10 business days to appear in the bank. Those are not launch offers. They are the terms, written in the policies.

Contact upbright
Email: support@upbright.com · Phone: (212) 586-7000
1335 Avenue of the Americas, New York, NY 10019, USA
Hours: Monday-Friday, 9am-6pm ET. We reply within 1 business day.
When you contact us about an order, include your order number and the email address used at checkout so we can find it straight away.