Contact upbright

Email, phone and address — and what to include so an order question is answered on the first reply.

Contact details — confirm before launch. The address and phone below are as listed in the source sheet on 2026-11-03. Confirm they are the real customer-facing business address and phone before Merchant Center submission. The email is a dummy draft email derived from the domain and must be confirmed/replaced with the real support email before launch.

Contact details

Email: support@upbright.com
Phone: (212) 586-7000
1335 Avenue of the Americas, New York, NY 10019, USA
Hours: Monday-Friday, 9am-6pm ET

We reply within 1 business day. For order questions, include your order number. For returns, use the process in the Returns & Refunds Policy — do not post anything back before receiving your prepaid label.

Free US shipping on every order · 30-day free returns · Refunds in 7-10 business days.

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